Weather Recommendation February 4, 2021: Open with 1 Hour Delayed Arrival

Customer Service Skills for Government


Anyone who says that serving citizens is no different than serving customers at a retail store, hasn’t ever dealt with your citizens. One big distinction is that customers of a […]

Leading People for ECQs


Today, it seems common knowledge that leaders are a keystone of a successful organization. And, that every organization has people who know how to lead. Right? Wrong. Indeed, every organization […]

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Meeting Facilitation


You’ve probably heard or delivered this phrase countless times, “Let’s have a meeting and discuss it.” Does that statement generate more excitement or dread within your workgroup? With more and […]

Resume Workshop


HR staff from CBP will present on how to write a federal resume. Focus is on those planning to attend the hiring fair, but all are welcome. Webinar platform to […]

Interview Panel


HR staff and hiring managers discuss what they look for in an interview, and how candidates can prepare. Webinar platform to be determined. Session information will be provided approximately one […]

FEMA 550 Continuity of Operations Planner’s Workshop

Warren E. Burger Federal Building 100 Federal Building, 316 Robert Street North, Saint Paul

This course is designed to provide the skills and knowledge to further develop and improve the overall quality and workability of COOP Plans. Reasonable Accommodation: Please notify the FEB at […]

Table Top Exercise: Natural Disaster

TSA Administrative Offices 2001 Killebrew Drive, Suite 400, Bloomington

This FEMA TableTop Exercise is open to Federal, State, Tribal, and Local governments. It will focus on a Natural Disaster in the State of Minnesota. COSTS: There is no cost […]

Senior Leadership: Leading Across Generations


Competitive advantage occurs when the strengths of different generations converge. The increasing costs associated with tactic knowledge loss and unnecessary turnover keeps this conversation at the top of the leadership […]

Difficult Conversations

ATF Minnesota Field Offices, Wells Fargo Place 30 East 7th Street, Suite 1900, Saint Paul

The temptation to avoid disagreeable interactions at work can be powerful. These conversations can be emotionally draining, and wrought with potential missteps. Yet learning how to reduce defensiveness, get to […]